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The standard check-in time at our hotel is at 3:00 PM. Kindly note that this is the time from which we guarantee that your room will be ready for occupancy. Should you arrive earlier than the designated check-in time, we will make every effort to accommodate you; however, room availability cannot be guaranteed until the check-in time.

If you anticipate arriving at the hotel before the check-in time, we recommend contacting our reservations team in advance. They can assist you in determining the possibility of an early check-in based on the current availability and make any necessary arrangements to accommodate your request.

Kindly note that additional charges will be applied for early check-ins before 12:00 PM.

We hope this information helps you plan your arrival accordingly. If you have any further questions or require any additional assistance, please feel free to reach out to us.

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Please note that our check-out time is at 12:00 PM. We kindly request that you adhere to this time to allow our housekeeping team sufficient time to prepare the room for incoming guests. If you require a later check-out time, we recommend contacting our front desk during your stay to inquire about the possibility of extending your check-out time based on availability.

Kindly note that additional charges will be applied for late check-outs before 1:00 PM.

We hope this information helps you plan your departure accordingly. If you have any further questions or require any additional assistance, please feel free to reach out to us.

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Please note that our hotel does not have private parking facilities available. However, we understand the importance of convenient parking for our guests and would like to offer an alternative solution.

There are nearby public parking facilities within close proximity to the hotel. Parking coupons will be provided to you during check-in. 

We apologize for any inconvenience this may cause, but we want to ensure that your stay at Vista Hotel Kampar remains hassle-free and comfortable. By covering the parking fare, we aim to offer you a convenient parking solution during your time with us.

Thank you for choosing Vista Hotel Kampar. We look forward to welcoming you soon.

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Please note that our hotel does not have private parking facilities available. However, we understand the importance of convenient parking for our guests and would like to offer an alternative solution.

There are nearby public parking facilities within close proximity to the hotel. Parking coupons will be provided to you during check-in. 

We apologize for any inconvenience this may cause, but we want to ensure that your stay at Vista Hotel Kampar remains hassle-free and comfortable. By covering the parking fare, we aim to offer you a convenient parking solution during your time with us.

Thank you for choosing Vista Hotel Kampar. We look forward to welcoming you soon.

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We regret to inform you that we do not have an on-site restaurant or breakfast facilities at our hotel. As a result, we do not provide breakfast as part of our standard offerings.

However, we understand the importance of starting your day off right, and we would be more than happy to provide you with recommendations for nearby breakfast options. Our front desk team is knowledgeable about the local area and can guide you to cafes, restaurants, or other dining establishments where you can enjoy a delicious breakfast.

We apologize for any inconvenience this may cause and appreciate your understanding.

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Please be aware that once a booking is confirmed, we have a strict no-refund policy for any cancellations or changes made to the reservation. This policy applies regardless of the reason for cancellation, including unforeseen circumstances, personal emergencies, or changes in travel plans.

We understand that unexpected situations may arise, and we sympathize with any inconvenience they may cause. However, as a hotel, we have committed resources and allocated the room for your stay, making it unavailable to other potential guests. Consequently, we are unable to offer refunds for canceled bookings.

We recommend carefully reviewing your travel plans and ensuring they align with your desired stay dates before finalizing your reservation. If you have any concerns or require further clarification about our cancellation policy, please do not hesitate to contact our reservations team. 

We appreciate your understanding of our cancellation policy. We value your consideration of Vista Hotel Kampar for your stay and look forward to providing you with an exceptional experience.

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We understand that circumstances may change, and we are here to assist you with any necessary adjustments to your reservation.

If you wish to change your check-in date, we would be happy to accommodate your request, subject to availability. We kindly request that you provide us with the updated date as soon as possible, so we can make the necessary arrangements.

Please note that any changes to your reservation may be subject to applicable terms and conditions, including possible adjustments to the room rate based on the new dates selected. Our reservations team will work closely with you to provide the best possible options and assist you in making the change.

We understand that flexibility is important, and we strive to accommodate our guests' needs to the best of our ability. We appreciate your understanding and cooperation, and we look forward to welcoming you to Vista Hotel Kampar on your revised check-in date.

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We are pleased to inform you that we do offer the option to add an extra bed to your room, subject to availability. However, please note that there will be an additional charge, of *RM50 per bed per night*, for the extra bed. This charge covers the cost of the bed itself, as well as any additional linens and amenities required.

To proceed with adding an extra bed, kindly inform our reservations team as soon as possible. They will provide you with the details of the additional charges and assist you in making the necessary arrangements.

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Vista Hotel Kampar is a 100% smoke-free hotel. Non-smoking guests can now enjoy an ultra-fresh smoke-free environment in all the hotel rooms and public areas.

Persons caught smoking* in a smoke-free area can be fined RM 10,000 or jailed up to two years by the Malaysian government. Guests who are found smoking in their hotel room will be subject to a RM 300 cleaning fee.

Smoking guests who wish to enjoy a puff during their stay can proceed to the outdoor area.

*Smoking includes tobacco cigarettes, electronic cigarettes (vape), cigars, pipe tobacco, cigarette leaves (rokok daun), bamboo pipes and water pipe smokes (bong, hookah/shisha and mu’assel).

Your cooperation is highly appreciated. Thank you.